Frequenty Asked Questions: How to Order the World's Finest Production Car Care Products and Reduce Shipping Costs.
Ordering
Can I buy products directly from you?
While most of our products are sold to professional car detailers, car washes, and new and used car dealerships through distributors, anyone can order online or pick up products from our warehouse in Stockton.
Do I need to register for an account to order online?
No. Just add items to your shopping cart and check out.
How can I check on my order?
After you check out, you will be given your order number and a phone number to call or text if you have any questions or wish to make any changes to your order.
Shipping
When will my order be shipped?
Orders are usually shipped within 1-3 business days. After you check out,
you will be given a number to call or text if you have any questions or changes. You can also use the
Contact form to send a message.
How much will shipping cost?
Make sure you have the correct state and zip code entered in your shopping cart because the shipping cost depends on weight and delivery address. Don't worry, you will know how much shipping is before you check out.
FREE Shipping on Buffing Pads, Brushes, and Accessories!
Order at least 1 gallon or 2 quarts or 3 pints, and Brushes, Buffing Pads, and Acessories ride FREE.
How to Reduce Shipping Cost
Why are the Shipping Charges so much?
Beginning in 2020, whether the box weighs 1 lb or 14 lbs. the shipping
cost is anywhere from $20 - $39, depending on your zip code. Delivering a box that weighs from 1-13 lbs
costs the same as delivering a 14 lb box.
In other words, shipping carriers can't deliver a box for less than $20 - $39 which is the cost to ship 14 lbs.
In other words, shipping carriers can't deliver a box for less than $20 - $39 which is the cost to ship 14 lbs.
How can I avoid paying the $20 - $39 Shipping Charge?
Order enough to meet or exceed 14 lbs. Otherwise you are paying for
nothing more than packing material required to fill up the box.
Does 1 Gallon meet the 14 lb minimum?
No, you can still add 2 quarts or 1 quart + 2 pints to the order without increasing the shipping
cost.
What if I only want 1 pint or 1 quart?
If you want to avoid the minimum $20 - $32 charge, you can find
pint and quart sizes listed on eBay. The shipping
is calculated using eBay discounted USPS rates.
As an example, the cost eBay charges to ship 1 or 2 pints is from $7.44 to $13.52 and the cost to ship 1 or 2 quarts is from $8.01 to $14.31 depending on your zip code.
Ordering 2 pints or 2 quarts or 1 pint and 1 quart is the best option for smaller orders. If you don't see the product you want, use the Contact form and let us know.
As an example, the cost eBay charges to ship 1 or 2 pints is from $7.44 to $13.52 and the cost to ship 1 or 2 quarts is from $8.01 to $14.31 depending on your zip code.
Ordering 2 pints or 2 quarts or 1 pint and 1 quart is the best option for smaller orders. If you don't see the product you want, use the Contact form and let us know.
Bottom-Line - What else can I do?
The best way to find the lowest shipping cost for the most products is by adding and deleting items in
your shopping cart. The shipping cost will either stay the same or go up and down incrementally.
You may be surprised to find out how little the cost goes up as you add more items. Remember, Buffing Pads, Brushes, and Accessories are shipped free with your order! In the end, YOU decide what you want to pay for shipping based on the number of items you order.
You may be surprised to find out how little the cost goes up as you add more items. Remember, Buffing Pads, Brushes, and Accessories are shipped free with your order! In the end, YOU decide what you want to pay for shipping based on the number of items you order.